Our service

Everything you need and nothing you don't


Cognni flexes around your business, with all the features you need and no irrelevant add-ons, we find the best way to put valuable insights in front of decision makers and the teams that support them. For more accessible knowledge, and less trawling for insight.

We start with knowledge not assumptions

Delivered in three smart stages: Evaluate, Embed and Evolve - our scalable solution adapts to your organization and its changing needs, maximizing returns from your investment in knowledge and helping you to grow as a business.



During our unique evaluation phase, we uncover exactly what you need from your knowledge management service, to provide your business with a truly effective solution. We'll work with you to understand questions like who is responsible for insights across your business? Is your insight internal, external, or both? Do you use tools that can be integrated into the Cognni platform? Are there workflows or processes that can be streamlined and enhanced. We also want to know how your knowledge is acquired, shared, and stored - is it accessible? Has it been tagged and enriched effectively? Is it helping you make informed decisions?

With this understanding, we can identify tendencies to expand or correct. We'll distil your data to discover new ideas, find missing links, and use networking analysis to improve connections between users. Then we'll deliver a platform that's specific to your business and evolves with your needs. No costly off-the-shelf adaptions or generic 'it'll do for now' solutions.



Our helpful experts will work with you to seamlessly integrate the Cognni platform into your business, maximizing its value from day one with no training necessary. With our unique and efficient process, we will collate and upload the content you've gathered over the years onto your new system, whilst minimizing the impact on your day-to-day work. Our team of designers will work to create a stunning portal that matches your brand and engages your users, and we can connect directly with your IT teams to ensure users can quickly and securely access your system, whatever the requirements.

Our mission is to embed Cognni into your culture. Rather than sending attachments over email, your teams can share, upload and direct others to a centralized hub of information. We have a variety of techniques to engage your audience, from driving usage with newsletters to phased rollouts, increasing adoption throughout your organization. Together, we'll decide what works best for your business to ensure Cognni is a powerful asset.



Post-launch, we'll continue to optimize your solution based on your evolving goals and objectives, ensuring it always remains relevant. By capturing and measuring usage information across all areas of your service, we will arm you with the insights you need to make informed decisions.

Our intuitive reporting dashboards will show you what good looks like. Generate an executive summary or dive deeper to into the data to garner understanding. Feedback from your platform can help you manage your relationships with vendors - for example, requesting a change to report topics or presentation styles, even renegotiating pricing if effectiveness figures drop. It can help you to avoid commissioning unnecessary or duplicated reports and focus in on the topics of most value to your business. Our whole life service monitors your site's performance as it grows. That way, we can implement changes, like phasing in new features or adding pages, so your solution evolves with you and always remains relevant.

Transform knowledge into advantage

Create a culture of knowledge sharing across your organization. Talk to us about your knowledge management solution.

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